BUSINESS INTERNET · COMCAST BUSINESS
Comcast Business Outage Map & Service Status
Use the official Comcast Business Service Status Center for Internet, TV, Voice and VoiceEdge service health. Sign-in is normally required for account and site-specific details.
This is for Comcast Business accounts. Residential Xfinity customers should use the separate Xfinity outage map. Service health and restoration details can require account sign-in.
BEFORE YOU GO
Check Comcast Business service in the right order
- Open the Service Status Center and sign in.
- Select the affected business location or service.
- Review known-outage and restoration information.
- Use account tools for troubleshooting when no area outage appears.
- Call 24-hour support if an interrupted service is not listed.
WHAT THE STATUS CENTER COVERS
Business status is different from the residential map
- The center covers eligible Comcast Business Internet, TV, Voice and VoiceEdge services.
- Multi-location customers should confirm the affected site.
- Comcast Business documents text alerts and app-based status updates.
- Power loss or customer equipment can cause symptoms without a network outage.
- One Minute Updates never requests or stores Comcast credentials.
COMMON QUESTIONS
Comcast Business outage questions
Is this the same as the Xfinity outage map?
No. Comcast Business and residential Xfinity use different account and status paths.
Can I check without signing in?
General support information is public, but location-specific business service health normally requires account access.
What if an interrupted service is not listed?
Comcast Business directs customers to call (800) 391-3000 for assistance.