POWER OUTAGES · NORTHERN AND CENTRAL CALIFORNIA
Check or Report a PG&E Power Outage
Use PG&E’s public map for area context, then search the service address for the most specific status. Planned outages and Public Safety Power Shutoffs are separate outage types.
Stay away from downed lines and call 911. PG&E says its normal map refresh is about five minutes, but widespread events can take up to 30 minutes to appear.
BEFORE YOU GO
Five checks in the right order
- Search the service address in the PG&E Outage Center.
- Open the map marker and check outage type, start time and restoration estimate.
- Check PSPS Updates separately during wildfire-weather events.
- Report an outage if the address is dark but no event appears.
- Use official alerts for updates rather than repeatedly refreshing while conserving battery.
LOCATION-SPECIFIC GUIDANCE
Ordinary outages and PSPS events are different
- The address result is more specific than judging the nearest map marker.
- Future PSPS areas are approximate until address status is confirmed.
- Restoration estimates can change as crews assess damage.
- You can request outage updates for an address using phone or email.
- One Minute Updates never collects your address or utility account information.
COMMON QUESTIONS
Avoid common traps
Does a nearby map marker confirm my address is affected?
No. Search the service address for the most specific available status.
Is a PSPS the same as equipment failure?
No. It is a precautionary shutoff used during elevated wildfire risk.
What should I do about a downed line?
Stay away and call 911, then notify PG&E.